Privacy Policy

We collect the following information when you interact with our website:​

• Personal Information: Name, shipping address, email address, and phone number.

• Payment Information: Processed securely through our payment processor, Square. We do not store payment details.

• Cookies and Analytics Data: Automatically collected information solely for analytics and website improvement.

We use your information to:

• Process and fulfill your orders.

• Communicate with you about your orders, inquiries, or promotions.

• Send marketing emails (with an option to opt out).

• Improve website functionality and user experience through analytics.

• Comply with legal and tax obligations.

We only share your information with third parties necessary for our operations:

• Payment Processor: Square processes your payment information securely.

• Shipping Providers: To deliver your orders.

• Legal Authorities: If required by law.

We do not sell or rent your personal data to any third parties.

We retain your personal data for up to five years to comply with tax and legal requirements. After this period, your data will be securely deleted unless required for ongoing business operations.

We use cookies and similar tracking technologies to:

• Analyze website traffic and improve functionality.

• Personalize your experience on our website.

You can manage your cookie preferences through your browser settings.

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections to inaccurate information.

For any data-related requests, please contact us at ferngardensoaps@gmail.com

We use SSL encryption and partner with secure payment processors to protect your information. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

We may update this policy from time to time. Changes will be reflected with a new effective date at the top of this page.

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: ferngardensoaps@gmail.com